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is cheerfully deaf to Olivia's sarcasm
Philippa Hawker
The hunt has just begun
a Harvard professor
Retooling HR : Using Proven Business Tools to Make Better Decisions About Talent Condition:Very Good is cheerfully deaf to Olivia'sHR professionals have made major strides toward becoming strategic partners. But they need to do more by generating value through savvy decisions about talent. HR leaders typically assume that, to make such decisions, they must develop sophisticated analytical tools from scratch. Even then, the resulting tools often fail to engage their peers. In Retooling HR, John Boudreau shows how HR leaders can break this cycle by adapting powerful analytical